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www.woodgroove.com
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Find quick answers to your questions below...
Orders
When will I receive my order?
Can I include a personalized card with my order?
Can I place one order with multiple items and have them shipped to different addresses?
How do I track my order?
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
Shipping and Returns
What shipping method do you use?
How much is shipping?
What is your return policy?
International Shipping
Do you ship to my country?
What are my international shipping charges?
Product Info
Can you show me a proof via email before I order?
What kind of wood do you use?
How is the information inscribed?
Can I request custom images, custom fonts or custom inscriptions?
Can you engrave images?
Pricing and Billing
Do I have to pay sales tax?
How can I pay?